Our Commitment to Excellence – Downtown Automotive Group

Our Commitment to Excellence

An Exceptional Customer Dealership Experience is What Makes Us Unique.

For this reason:

  • Only the most qualified professionals are hired to serve our customers
  • We take great pride in our staff knowing they will make every effort to make you feel welcome
  • We converse in your language – English, Mandarin, Cantonese, Farsi, Hindi, Punjabi, Persian, Portuguese, Spanish, German and French are spoken.
  • Whether your transportation or lifestyle needs are based on practical considerations or emotionally driven, DAG will recommend and deliver the right vehicle, at the right price.
  • We Practice What We Preach As If Our Livelihood Depended On It.
  • Most dealerships claim to offer superior service. The difference with DAG dealerships is that service excellence is what we stand for and is the cornerstone of our well-earned reputation.

Here are some of the little things we do that make a big difference:

  • Fast, friendly shuttle service at every dealership
  • Complimentary car wash with every service visit
  • Customer lounges with amenities that make waiting easier
  • Value-added Loyalty Rewards Program that saves money
  • Repairs and service are guaranteed for up to 12,000 km
  • In-house collision service to return your vehicle to like new
  • Hours of operation that make sales and service convenient
  • Valet pick-up and delivery for Lexus and Infiniti service appointments